de.e-data.com

FAQs

Frequently Asked Questions and answers regarding e-DATA technology:

Products

Where should I install the e-DATA Access Control Door Unit?
This will depend on the location being secured. Typically the Door Unit (DU) would be centrally located between the two access points to be controlled. This should be in the interior within the secured area. In commercial environments the Door Unit (DU) can be installed above a suspended ceiling, mounted on the wall or in a nearby utility closet. The length of the cable to the door strike should not exceed 45 ft. (15 m) max.

What access control application software does the e-DATA support?
e-DATA Access Control includes an embedded administration and access control application on the Master Unit for a totally self-contained access controller solution that eliminates the need for an external application server.

Can e-DATA Access Control be used in a multiple-door configuration?
Yes. e-DATA Master Units support one to eight readers (four biometric) with the MU200; and one to 24 readers with the MU524, by adding the supporting Door Unit (DU) modules.

What type of system is e-DATA Access Control and what operating system does it use?
e-DATA Access Control uses a micro-controller with an embedded Linux real-time operating system.

Does e-DATA Access Control require a centralized hosting server?
No. e-DATA Access Control’s application is embedded in the Master Unit. The embedded access control application manages and stores all activity and card holder information, including the card number and scheduled access for each card holder.

How do I access data with e-DATA Access Control?
e-DATA Access Control supports HTTP/HTTPs connection through all standard Web browsers along with SCP (Secure Copy) TFTP/FTP file transfer of event log information.

How do I view information about who used the door?
e-DATA Access Control can store the event data locally supporting FIFO data recording. There is enough capacity for up to 40,000 log entries. You can view the events log online when logged in as an administrator with log file access rights and also export the events log file for offline viewing and report creation.

How long does e-DATA Access Control store its data?
All of the configuration, system user data is stored to flash memory in the event of a power failure. Event log data is stored using the FIFO recording rule. The Master Unit 200 (MU200) supports 500 users and 5,000 system events. The Master Unit 524 (MU524) supports 30,000 users and 40,000 system events.

Can e-DATA Access Control be used in a wireless LAN?
Yes. e-DATA Master Unit 200 (MU200) can be connected to a wireless Ethernet bridge. e-DATA Master Unit 524 (MU524) supports a direct 802.11g wireless option.

Can I control both entry and exit through the door?
Yes. Just connect two card readers to the DU (Door Unit), one for access request and the other as a secure exit request.

What happens if the power fails?
It is recommended that e-DATA Access Control be connected to a backup power source so it will continue to operate during a power failure. The run time will depend on the backup power available, power consumption of the magnetic lock/door strike and the number of access requests to the door. When the battery is low, the system will shut down and then restart, when the power is restored. Without an optional UPS, the system will stop working in case of power failure. As all access control and configuration data is saved in flash memory, there will be no loss of data. The system will restart automatically when the power is restored.

If power fails, do I lose all my programmed data and events?
No, all events and data are stored in a non-volatile memory.

Does the door open in case of power loss?
This is related to the type of lock being used. If it is a fail-safe lock, such as a magnetic lock, then the door will open when power is lost. If it is a fail-secure lock, such as an electric strike, the door will stay closed when power is lost. Fail-secure locks should be equipped with a crash bar in case of an emergency.

Can I use Wiegand readers and RS485 readers (i.e., Fingerprint Key) in the same e-DATA Access Control system?
Yes, you can use various types of readers in the same access control system if you have more than one door unit. Each door unit can be set for one type of reader interface, RS485 or Wiegand.

What is the minimum programming required to create an access profile?
For biometrics, the user needs a user number and a template, to be captured upon enrollment. For cards, the user needs a user number and a card number.

Can e-DATA Access Control issue an alarm if the door is open too long?
Yes. Connect a door frame contact to one of the available inputs. If the door is open longer than the configured duration, e-DATA Access Control can record an alarm event, trigger an audible response and send an alert notification message to designated key personnel.

Can e-DATA Access Control issue an alarm if the door is forced open?
Yes. There are available inputs to connect a door frame and a latch contact. If the door is forced open without being released by the system or by the latch on the inside of the door, e-DATA Access Control can record an alarm event, trigger an audible response and send an alert notification message to designated key personnel.

Does e-DATA Access Control supply power to connected readers?
Yes. e-DATA Access Control DU (Door Unit) is capable of supplying DC power for two readers.

What type of readers can I use?
e-DATA Access Control currently supports readers from these manufacturers.

  • HID iCLASS
  • HID Proximity
  • AWID
  • Legic
  • Mifare
  • EM
  • Hitag
  • Smart Card ISO 15693 / ISO 14443A
  • Biometric (fingerprint)

General

What other items do I need to control a door?
To control access to a door you need a e-DATA Master Unit and Door Unit, a biometric or card reader and an electrical door strike or magnetic lock. Additionally, you need the specified power supply, cable to connect each reader to the Door Unit (DU), a two-conductor cable for the door strike or the magnetic lock and a RJ45 patch cable for the Ethernet connection.

Who can do the installation? Do I need an electrician for it?
No. e-DATA Access Control is a low-voltage system that can be easily installed by any low-voltage systems integrator.

What is involved to complete an installation?
To complete an installation means installing a door strike or magnetic lock, Fingerprint Key biometric reader and the cables to e-DATA Access Control. e-DATA Access Control's compact size allows it to be mounted above the ceiling or near the access point. e-DATA Access Control is then easily configured through any standard Web browser.

How long will it take to do a typical installation of one door?
Installation will vary depending on the access available for installation of the cables to the door strike and to the reader.